Responsible Gaming at qkpk
Gambling is entertainment — not a way to earn money. qkpk provides tools and guidance to help every Bangladesh player stay in control of their gaming activity.
Our Commitment to Safe Play
qkpk believes that gaming should always be a form of entertainment — something you do for fun, within your means, and with full control over your time and money. We serve players across Bangladesh, from Dhaka to Chittagong, Sylhet to Rajshahi, and we understand that gambling carries real financial risk if approached without care.
That is why responsible gaming is not an afterthought at qkpk — it is a core part of how we operate. We maintain strict age verification procedures, provide a range of player-controlled safety tools, and train our support team to recognise and respond to signs of problematic gambling behaviour.
If you ever feel that gambling has stopped being enjoyable, or that it is affecting your finances, relationships, or daily life, we strongly encourage you to use the tools on this page or to contact our support team without delay. There is no shame in asking for help — and qkpk will always take responsible gaming requests seriously.
Your Safety Tools
qkpk provides the following player-activated controls. Contact [email protected] to activate or adjust any of these settings on your account:
Deposit Limits
Set a daily, weekly, or monthly cap on how much you can deposit via bKash, Nagad, or Rocket. Once set, limits take effect immediately and cannot be increased for 48 hours.
Session Time Limits
Restrict the number of hours you can play in a single day. When your session limit is reached, you will be logged out automatically and cannot log back in until the following day.
Reality Check Reminders
Enable on-screen notifications after every 30 or 60 minutes of continuous play. These reminders display how long you have been playing and how much you have wagered in that session.
Self-Exclusion
Request a temporary pause (1 week to 6 months) or a permanent self-exclusion. Once active, self-exclusion cannot be reversed for a minimum of 6 months. Contact support to apply.
Account Cool-Off
Take a short break of 24 hours, 48 hours, or 7 days without fully closing your account. During a cool-off period, you cannot deposit or place bets but your account remains intact.
Loss Limits
Set a maximum amount you are willing to lose in a defined time period. Once this threshold is reached, betting will be suspended for the remainder of that period.
Tips for Healthy Play
Following these habits helps keep gaming in its rightful place — as entertainment, not an obligation:
Set a Budget First
Decide exactly how much you can afford to lose before you start playing. Never exceed that amount.
Play for Fun
Treat winnings as a bonus, not expected income. Every game outcome is random — no strategy guarantees a win.
Keep Finances Separate
Never use money reserved for rent, food, utilities, or family needs for gambling. Use only discretionary funds.
Take Regular Breaks
Step away from the screen every hour. Physical breaks help you maintain perspective and reduce impulsive decisions.
Don't Chase Losses
A losing streak is not a signal to bet more. Accept the outcome, stop for the day, and return when you are in a calmer state of mind.
Talk to Someone
Sharing your gaming habits with a trusted friend or family member creates natural accountability and social support.
Recognising the Warning Signs
Problem gambling can develop gradually. The following signs may indicate that gambling has become harmful rather than entertaining:
- Spending more money on gambling than you originally planned, and feeling unable to stop even when you want to.
- Borrowing money from family, friends, or financial services in Bangladesh specifically to fund gambling activity.
- Neglecting work, study, family responsibilities, or daily meals because of time spent gambling.
- Feeling restless, irritable, or anxious when not gambling, or when attempting to cut down on your gambling activity.
- Repeatedly betting larger amounts to achieve the same level of excitement that smaller bets used to provide.
- Concealing gambling activity from people close to you, or lying about wins, losses, or the time spent playing.
If any of the above describes your current situation, please reach out to qkpk's support team at [email protected]. Our team responds every day of the week, including public holidays in Bangladesh such as Eid, Pohela Boishakh, and Victory Day. You will not be judged — we are here to help.
21+ Age Restriction
qkpk is an adult-only platform. You must be 21 years of age or older to register an account, make a deposit, or place a bet. This age requirement applies to all players in Bangladesh regardless of the type of game being played.
During registration, qkpk collects date of birth information and may request identity documentation (national ID, passport) to verify that you meet the minimum age requirement. Accounts where age cannot be confirmed will be suspended pending verification. Any winnings generated from an account that is found to belong to a person under 21 will be forfeited.
If you are a parent or guardian and are concerned that a minor may be accessing qkpk, please contact us immediately at [email protected]. We will investigate and take appropriate action, including account suspension and data removal, without delay.
Self-Exclusion: Taking a Break
Self-exclusion is the most powerful tool available to players who feel that gambling is becoming a problem. qkpk offers both temporary and permanent self-exclusion options. A temporary exclusion can be set for any period between 1 week and 6 months. A permanent self-exclusion closes your account indefinitely and removes your ability to re-register.
Request Self-Exclusion Now
To activate self-exclusion, send an email to our support team stating your account username and the type of exclusion you require (temporary duration or permanent). Your request will be processed within 24 hours and you will receive a written confirmation.
[email protected]During any self-exclusion period, qkpk will not send you promotional messages, bonus offers, or re-engagement communications. If you attempt to open a new account during an active self-exclusion period, that account will be closed and any deposits returned.
Financial Wellbeing and Gambling
Gambling should never be considered a solution to financial difficulties. If you are experiencing financial hardship — whether due to job loss, debt, or personal circumstances — please stop gambling immediately and seek appropriate financial assistance. qkpk strongly discourages players from using credit, mobile loan services, or money borrowed from others to fund gambling activity.
We recommend that all players set a monthly gambling budget that represents no more than a small portion of their disposable income — money left over after covering all essential household expenses. A good rule of thumb is to treat your gambling budget the same way you would treat money spent on a meal out or an evening's entertainment: once it is spent, it is gone, and you do not seek to recover it.
Play Smart. Play Safe. Play at qkpk.
Ready to enjoy gaming responsibly? Browse our FAQ for more guidance, or head to qkpk Casino and start with the budget that works for you.
21+ only. Please play within your means.